Options
One of my Christmas presents was the Knit Picks Options set (nikel-plated). While I love the set, I’ve had several problems with it.
The tips are wonderfully smooth and pointy, the cables are nice and flexible and have a very smooth join. BUT. There’s always a but. First, I was knitting with one of my 24″ cables. I was doing a gauge swatch, and when I pulled it off of my needles (I normally don’t bind off my swatches so that I can re-use the yarn on my project) the metal pieces on the ends of the cables (that you screw into the tips) had come off. I thought I could just push them back in, but no such luck. Then, I tried to use my size 4 tip. I tried to screw them in, but one of the tips wouldn’t go on. I looked and there was something stuck in there. When I finally got it out, I tried to screw it back onto the cable. I couldn’t. And the final problem, my other 24″ cable had the same problem the first one did.
Now, with all of these problems I’m pretty pissed. So of course I called customer service about it, and I’ve got to say it’s excellent. I told them the problems, they apologized and sent replacements immediatly. I haven’t recieved them yet. Hopefully the replacements will be ok and I won’t have anymore problems.
Even with all the problems, I would still reccomend the set. It’s a really great interchangeable set, and their customer service is stellar. I’m very frustrated at this point, but I still am happy that I have it.
January 9, 2008
I had the same problem with the Harmony options. I ended up checking each and every needle for the issue. Knitpicks resent any I had a problem with, no questions asked. I figure the frustration over that is less than the continuous frustration over a poor join on an expensive needle that I can do nothing about….
Good luck!
I had read somewhere else (LiveJournal’s knitting community, maybe?) that a lot of people were having the same problems. Hopefully the replacements will not break!